Terms of Service

Last updated: 11 July 2026

1. Who we are

This website is operated by CloakCore, ("CloakCore", "we", "us"). These terms govern your use of this website. Services provided to clients are governed by a separate written service agreement; nothing on this website constitutes an offer, quotation, or contract for services.

2. Our services

CloakCore provides lawful privacy, security-hardening, data-removal, monitoring, reputation-management and incident-response services to clients.

3. Scope of what we undertake

We act only within the law. We do not provide, and will not undertake, any of the following:

If you are unsure whether we can assist with your situation, contact us and ask. We will tell you clearly what can and cannot be done, and where a lawful route to your objective exists we will explain it.

4. Removals and outcomes

We pursue removals through lawful channels only, including data-broker opt-out procedures, platform takedown and impersonation processes, de-indexing requests, and escalation with qualified legal counsel where appropriate. Outcomes on third-party platforms are determined by those platforms. Accordingly, we do not guarantee that any particular item of content will be removed. Where content cannot be removed, we may pursue suppression instead, and will tell you if that is the case.

5. Fees, timescales and refunds

Fees and scope are agreed in writing before any work begins. Because our services vary considerably in nature, the expected timescale for each service is agreed with you individually at the outset of the engagement and recorded in your service agreement. Some work is completed within days; other work, particularly removals dependent on third-party platforms, may take several weeks.

If we fail to complete an agreed service within the timescale agreed for that service, you are entitled to a full refund of the fees paid for that service, unless the delay is caused by:

Where a delay arises for one of the reasons above, we will tell you promptly, explain the cause, and agree a revised timescale with you. If you do not wish to proceed on the revised timescale, you may cancel that service and we will refund any fees paid for work not yet carried out.

Refunds are made using the original payment method within 14 days of the refund being agreed. This does not affect your statutory rights.

6. The exposure checker

7. Acceptable use of this website

You must not attempt to gain unauthorised access to this website, disrupt it or the infrastructure on which it runs, scrape it at scale, submit false or malicious content, or use it for any unlawful purpose. We may restrict access where these terms are breached.

8. No advice; illustrative content

Content on this website is general information and does not constitute legal, financial or other professional advice. Statistics are drawn from published third-party research and are cited for context. Attack sequences, terminal output and sample records shown on this website are illustrative demonstrations and do not depict real individuals or events.

9. Intellectual property

This website, its design and its content are owned by us or our licensors. You may not reproduce them other than for personal, non-commercial viewing.

10. Third-party services

This website relies on third-party providers, including hosting, font delivery, form handling and the breach database referred to above. We are not responsible for their availability or for their processing of data under their own terms and policies.

11. Disclaimers and liability

This website is provided on an "as is" and "as available" basis, without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, we exclude liability for any loss arising from your use of, or reliance on, this website or the exposure checker.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud or for death or personal injury caused by negligence. If you are a consumer, your statutory rights are not affected.

12. Governing law and jurisdiction

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction in respect of any dispute arising out of or in connection with them.

13. Contact

Questions about these terms: cloakcore@gmail.com.